REFUND
Introduction
At Blop Snizzle, we prioritize customer satisfaction and stand behind the quality of our Sales API software. This refund policy outlines the conditions under which refunds may be granted and the process for requesting a refund.
Eligibility for Refunds
Refunds are available to customers who meet specific criteria. To be eligible for a refund, you must have purchased a valid license for Blop Snizzle’s Sales API software and encountered issues that could not be resolved through our support channels.
Timeframe for Refund Requests
Refund requests must be submitted within 14 days of the original purchase date. Requests made after this period will not be eligible for a refund.
Valid Reasons for Refund
Refunds will be considered for the following reasons:
Software defects or malfunctions
Incompatibility with advertised systems
Failure to deliver the promised functionality
Unauthorized charges or billing errors
Non-Refundable Situations
Refunds will not be granted for the following reasons:
Change of mind after purchase
Lack of technical knowledge or skills to use the software
Issues caused by third-party integrations or modifications
Misuse or unauthorized use of the software
Refund Process
To request a refund, please contact our support team with the following information:
Proof of purchase (order number, invoice, etc.)
Detailed description of the issue or reason for the refund request
Any relevant screenshots or error messages
Our support team will review your request and respond within 7-14 business days.
Refund Method
Approved refunds will be processed using the original payment method. Please allow 7-14 business days for the refund to appear in your account, depending on your payment provider.
Partial Refunds
In some cases, partial refunds may be issued if only a portion of the software is affected or if the issue is not severe enough to warrant a full refund. Our support team will determine the appropriate refund amount based on the situation.
Subscription-Based Refunds<
For customers with subscription-based licenses, refunds will be prorated based on the unused portion of the subscription period. Cancellation of the subscription must be requested within 30 days of the initial payment to be eligible for a refund.
Changes to Refund Policy
Blop Snizzle reserves the right to modify this refund policy at any time. Any changes will be communicated through our website and will apply to purchases made after the date of the update. We encourage customers to review this policy periodically to stay informed about our refund practices